Return Policy
Return for Store Credit
You are welcome to return the product for a store credit refund within a 15-day period. To be eligible, the product, especially garments, must be unused and in its original state as sent to you.
Product Condition
As products are subject to use, Artrustick cannot be held liable for damages due to accidents or misuse at the customer’s end. Personalized items, once created, cannot be returned.
Return Process
For returns, kindly courier the product to our office in Karachi. We will reimburse you in store credit accordingly for the cost of the product.
Damaged Products
In case of a damaged product, kindly contact us via WhatsApp at +92 310 8439202
Colour and Dimension Variations
Please note that there can be slight differences in color and dimension due to the natural constraints of rendered images. These variations do not merit a refund.
Executive Decisions
The production team reserves the right to make executive decisions regarding the order due to any constraints not apparent to the layperson. Such decisions also do not qualify for a refund.
Contact Us
If you have any questions or concerns about our Return Policy, please contact us at WhatsApp at +92 310 8439202
Thank you for choosing Artrustick.